Turn WhatsApp Chats.
Into Completed Orders.
Natively Connected.
Sync your e-commerce catalog, recommend products in live chat, and accept secure payments directly within WhatsApp. Gaxas bridges the gap between customer conversations and your Shopify or Magento store. Keep your customer identity, order history, and payment progress unified under one roof.
Meta limits WhatsApp checkouts in APAC. Gaxas bridges the gap.
In Hong Kong and across APAC, WhatsApp is the primary channel where your customers want to interact. They browse product catalogs and chat with sales representatives. However, Meta does not support native in-app payments (WhatsApp Pay) in these regional markets.
Traditional Fragmented Sales
Customers view WhatsApp catalogs but are forced to leave chat to browse slow, external websites. Vorder staff are left sending manual bank-transfer numbers or generic payment portal links, losing all sales attribution, cart context, and unified customer records.
- High checkout cart abandonment
- Manual bank-slip verification friction
- No direct attribution to frontline agents
Gaxas Checkout Engine
Gaxas syncs Shopify or Magento databases directly with the native WhatsApp Catalog. Frontline reps trigger secure checkout links generated on-the-fly. Tapping the link lets customers pay instantly in chat via FPS, PayMe, or Apple Pay, writing the transaction directly to your core systems.
- Seamless conversational checkout flow
- Localized APAC payment support integrated
- Real-time inventory and Contact 360 sync
A continuous conversational purchase journey.
Four steps from initial WhatsApp discovery to complete order fulfillment and loyalty rewards.
Native Discovery (WhatsApp Catalog Sync)
Customers view your full product collection within WhatsApp via native catalog synchronization. There is no need to load slow external websites. Gaxas updates inventory, pricing, and image assets from your Shopify or Magento database automatically.
Sales Recommendation (Lead Orbit)
Inside Conversation 365, frontline agents view the customer’s unified profile in Contact 360. They send highly targeted product recommendations, custom quotes, or exclusive coupons. Lead Orbit registers these recommendations as traceable leads, making chat commerce fully manageable.
Secure Checkout (Gaxas Checkout Engine)
Gaxas generates a secure, unique checkout link inside the WhatsApp thread. Tapping the link opens a localized checkout interface supporting Hong Kong’s preferred payment methods: PayMe, FPS, Apple Pay, and credit cards. It is fully integrated with Shopify or Magento.
Fulfillment & Loyalty (Contact 360 & Orders Service)
Once payment is verified, Gaxas's Orders Service writes the transaction to Shopify or Magento to trigger shipping. At the same time, the purchase history is saved in Contact 360, and the Loyalty engine instantly updates membership tiers and issues reward points.
Native Discovery (WhatsApp Catalog Sync)
Customers view your full product collection within WhatsApp via native catalog synchronization. There is no need to load slow external websites. Gaxas updates inventory, pricing, and image assets from your Shopify or Magento database automatically.
Premium Linen Suit
Native capabilities. Zero data silos.
Deploy standalone capabilities today. Every app you add later inherits the same customer identity and data foundation natively.
Conversation 365 Inbox
Let multiple agents manage a single official WhatsApp Business API number. The workspace sidebar pulls complete customer context from Contact 360, showing VIP status, purchase history, and warranty records.
Lead Orbit Registration & Management
Register direct sales leads and track conversational recommendations end-to-end. Integrated with Conversation 365, Lead Orbit logs each product recommendation as an active lead, making your sales pipeline and checkout flow highly traceable.
Shopify & Magento Syncing
Real-time, bidirectional syncing of inventory, product details, orders, and fulfillment statuses. Gaxas operates directly on your e-commerce data model, eliminating latency and stock overselling.
Loyalty & Coupons
Automatically issue membership points, tier upgrades, and personalized coupon codes based on purchasing behavior. Discount codes are generated on-the-fly and synced to prevent public leakage.
Data Warehouse Analytics
Every transaction, message interaction, and campaign activity streams into a dedicated data warehouse analytical layer. Run fast, deep analytical reports on sales attribution, chat performance, and long-term customer lifetime value (LTV) across all messaging threads.
Every WhatsApp recommendation is a structured business record, not lost text.
Frontline retail and sales teams frequently recommend products and share checkout links in WhatsApp. However, in traditional chat tools, this high-intent activity is trapped in messaging logs. Management only sees a completed transaction on Shopify or Magento, remaining completely blind to who initiated the sale, which specific SKU was recommended, or why an interested customer dropped off.
Jensen Huang
Proven retail metrics.
Frequently Asked Questions
How does the Gaxas checkout engine process payments without native WhatsApp Pay?
Will using Gaxas create duplicate orders or cause inventory discrepancies?
How does the loyalty system connect with WhatsApp purchases?
What is the setup process, and do we need to rebuild our website?
Ready to unlock WhatsApp checkout?
Speak to our solutions architects in Hong Kong. We will evaluate your current e-commerce setup, demonstrate the Gaxas Checkout Engine live, and design a deployment path tailored to your retail operations.